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4 Qualities of a Reliable Disaster Restoration Company

Steve VanDenBerg Blog

Many disasters, whether natural or otherwise, do not occur with any rhyme or reason and they can happen at virtually any moment.  Very few disasters, with the exception of major storms that are tracked by meteorologists, give you fair warning to prepare and prevent damage.  Your basement may flood overnight from a burst pipe or leak, and a fire can start suddenly in your home because of something miniscule like a frayed wire within your walls.  Experiencing a serious disaster in your home can leave you feeling helpless, especially when the damage is widespread.  Fortunately, there are disaster restoration professionals you can count on to help with the disaster recovery and get your home or building back to its pre-disaster condition.

ServiceMaster Fire Water Mold Restoration

Disaster restoration companies, like ServiceMaster DRR, are available 24 hours a day to answer emergency calls and dispatch trained technicians to the scene.  These professionals are trusted to provide quick and effective restoration services to get your home back to its original condition.  Therefore, it is important to know that the restoration company you call is honest and reliable and cares about restoring your home.  The following are key qualities of a reliable disaster restoration company.

Quick Response and Punctuality

When a disaster like a fire or flood occurs, the damage will get worse until the restoration process begins.  Water can get absorbed deeper into your home and cause mold growth while the corrosive byproducts created by a fire can permanently damage your belongings even after the fire is out.  This makes it very important for restoration companies to respond immediately to your disaster.  A fast response and punctuality is crucial for preventing further damage to your home that will require more time and money to repair.  A reliable disaster restoration company understands that timing is everything and will not hesitate to react.


Certification of a disaster restoration company is a sign that they have achieved a level of expertise that is recognized within the industry.  For some restoration companies, the owner might be the only one with certification.  Better restoration companies will ensure that multiple managers and technicians are certified as well.

State-of-the-Art Equipment

True leaders within the disaster restoration industry are constantly upgrading their methods and equipment to provide the best possible results.  Do not be afraid to ask a restoration company what type of equipment they use for a certain job.  If they do not have a good answer, they are probably using outdated equipment and cleaning methods.

Green Cleaning Products

The use of green cleaning products is not entirely necessary, but companies that use eco-friendly cleaning products are more concerned about the environment as well as the safety of you and your family.  You can ask a restoration company if they use green cleaning products and they will let you know what products they use.

Call ServiceMaster DRR for Reliable Disaster Restoration Services

At ServiceMaster DRR, we take pride in providing prompt, quality disaster restoration services for homes and businesses in San Francisco, CA and the surrounding Bay Area communities.  Our technicians are IICRC certified and we respond within 1-2 hours of your call which is two times faster than the industry standard.  If your home or business in the Bay Area is affected by a disaster, contact ServiceMaster DRR at (800) 439-8833 for fast emergency assistance.