Hoarding Cleaning and Estate Cleaning Services – San Carlos, CA

ServiceMaster DRR

Serving San Carlos area 24/7/365

Call: (415) 584-6100


Hoarding is a serious issue that affects many people throughout the Unites States as the behaviors that result from hoarding disorder can create dangerous living conditions inside the home.  Hoarding is considered a mental disorder that is related to more complex anxiety disorders and the most common behavior associated with hoarders is the refusal to dispose of any item regardless of value or whether the items are necessary.  As the collection of hoarded items grows, it can block off areas of the home, contribute to fire risks, and lead to unsanitary living conditions by harboring mold, bacteria, and other harmful substances.

Hoarding and Estate Cleaning Done Right

With the proper training, cleaning equipment, and a 60 year legacy of professional cleaning services, ServiceMaster Disaster Restoration and Recovery provides hoarding and estate cleaning to help those in San Carlos, CA that struggle with hoarding issues.  We take the approach that was developed by ServiceMaster Clean with the help of Matt Paxton for every hoarding cleaning job to establish a sense of trust and respect with the affected individual.  Our equipment and cleaning products allow us to handle minor and severe cases of hoarding and we make sure the individual has control in the cleaning process.

Many people that are dealing with hoarding issues are often embarrassed by the condition of their homes and do not want to draw attention to themselves.  This makes it necessary for a friend or family member to initiate the cleaning process and help the individual understand that their situation is not embarrassing and that they need help.  Our technicians will help remove unwanted items from the home, organize items that are kept, and thoroughly clean and sanitize the entire home.

Our complete hoarding and estate cleaning services include:

  • Saving valuable items including money, jewelry, and others.
  • Removal of all unwanted items and debris.
  • Help deciding which items should be kept and which should be thrown away.
  • Donation of unwanted items.
  • Help distributing valuable items among friends and family members.
  • Assistance with paperwork from government agencies and lawyers.

Hoarding and Estate Cleaning in San Carlos, CA

Hoarding Cleanup Process

We handle each hoarding cleaning project with the 3 phase approach that was developed by ServiceMaster Clean in collaboration with Matt Paxton.  The purpose of this approach is to establish mutual trust and respect with the individual and give them control over the cleaning process.

Phase 1: Establishing a Personal Connection with Trust and Respect

  • We attempt to understand the full scope of the problem without entering the home.
  • We create a cleaning plan that is agreed upon by the individual and their family that puts the individual in control. During this stage, we will bring in a therapist or social worker if necessary.
  • We establish a level of trust and respect with the individual before implementing the cleaning process.

Phase 2: Creation of a Cleaning Plan

  • We form and implement a cleaning plan to guide us through the process.
  • We will clean and organize what is left in the home after removing unwanted items.
  • Unwanted items will be donated, recycled, or disposed of and all donated items will be documented and delivered by our staff.

Phase 3: Post Cleaning Follow Up

  • We leave the individual and their family with a cleaning plan to follow in order to keep the home clean.
  • We do a follow up phone call to ensure that the cleaning plan is being followed and if needed, we will return to provide further cleaning services.
  • We put the individual in charge of deciding what should be kept and what should be thrown away to retain an element of control.

Hoarding behaviors can lead to some very serious consequences for the individual and their families so if you know someone who exhibits hoarding behaviors, try to reach out to them about getting help.  ServiceMaster Disaster Restoration and Recovery takes a respectful and compassionate approach to helping hoarders clean out their homes and we have the right equipment and training to effectively clean up and restore the home after removing unwanted items.  You can reach us at (800) 439-8833 to learn more about our hoarding cleaning services in San Carlos, CA area.

Hoarding estimates – Get a Quote Online


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Frequently Asked Questions About Hoarding Cleanup

  1. Evaluate the area and create a decluttering/cleaning strategy
  2. Be sure to protect yourself
  3. Collect plenty of cleaning supplies
  4. Start with a Small Room
  5. Classify the group of things that needs to be cleaned
  6. Prioritize cleaning order from the beginning
  7. Empty Rooms, Top to Bottom
  8. Set Aside Salvageable Items
  9. Deep Clean and Repair the Home
  10. Create an exciting atmosphere when cleaning the house

The primary financial obligation for the cleanup of a hoarder's space usually rests with the hoarder or their family, if relevant. In situations where the hoarder is incapable of covering the costs or is facing severe circumstances, certain local governmental bodies or social services might intervene to offer support. It's important to note that the extent of this aid can differ significantly based on the specific jurisdiction and the resources at hand.

You can’t force your loved one to get better – you need to find a way to make them want to get better.
1) Offer your personal assistance and suggest a therapy
2) Help your friend or relative understand value
3) Help your loved one sort out their possessions
4) Provide initiatives

We define clutter as a large collection of possessions with no immediate use, in which things are piled up and spread haphazardly throughout an area; and we define hoarding as having more possessions than one can manage or care for, such that one’s living spaces are unworkable and possibly life-threatening.

Related services:

Hoarding and Estate Cleaning Services – Santa Clara, CA
Hoarding Cleanup / Estate Cleaning – San Mateo, CA
Hoarding and Estate Cleaning – Palo Alto, CA
Hoarding and Estate Cleaning Services – Sunnyvale, CA
Hoarding and Estate Cleaning – Foster City, CA
Estate and Hoarding Cleaning Services – Cupertino, CA
Hoarding and Estate Cleanup – San Francisco, CA 


Review by Jude S.

Estate Cleaning
Rating 5 5 Star Disaster Restoration Rating

“One call and they were here in one hour and 20 minutes and I’m in San Gregorio/ La Honda area.
Kudos to a great team”

Review by Brian S.

Hoarding Cleanup
Rating 5

“The two techs who initially came were very professional, knowledgeable, kind, and thorough, leaving nothing to chance. As another Yelper said, they only do clean up and abatement, not repairs and painting. If you are ever in a situation like this, call these guys. You will be glad you did. Keep up the good work guys.”